Altien MatterOS — Matter management on Azure or IBM FileNet
ALTIEN MATTEROS · SYSTEM OF RECORD

Matter management that’s outlasted three generations of legal tech.

Built in 1997 to sit on IBM FileNet, still running in regulated legal departments today. Now available on Azure with our own backend — and with Altien^AI reasoning on top of it.

Book a demo Existing customer? Upgrade path

Run it where you need it

OPTION A
Azure, our backend
Fully managed inside your subscription. Predictable Azure cost model, Entra ID identity, no third-party repository to license.
OPTION B
Your IBM FileNet estate
Keep the repository you've invested in. We're one of the few teams still doing serious FileNet engineering, and we'll modernise around it.
OPTION C
On-premise server
For customers who prefer to maintain their own private servers, Altien is customised to work where you are.
FEATURES

Matter-centric by design, since before it was a category

Documents, contracts, email, tasks, dates, knowledge and reporting in one system, built specifically for corporate legal departments.

01 · THE MATTER AT THE CENTRE

Matter management

A flexible matter-centric model that can be configured for different legal practice areas, giving consistent classification and access to every related document: contracts, briefs, emails and other correspondence.

Consistent and efficient document filing
Controls document and email metadata and security
Organises matters by practice area and client
Controls the matter lifecycle, active and archived
Multiple matter templates for specific practice needs
02 · WORKFLOW

Task and process management

Automate matter and document-centric processes, from ad hoc tasks to complex, multi-party workflows, with notifications and reminders that keep work moving.

Automate matter and document-centric processes
From ad hoc tasks to complex, multi-party processes
Email notifications and task reminders
Auditable end to end
Integrated with IBM FileNet Business Process Manager
03 · OUTLOOK AND MICROSOFT 365

Email integration

Inbound and outbound email filed into the right matter, automatically by rules on the server or by the user from inside Outlook.

Integrated inside Microsoft 365 and Outlook
Rules-based filing of inbound and outbound email
User-driven filing from within Outlook
Single-click filing for attached documents
Check out to email, check back in as the next version
04 · WORD, EXCEL, POWERPOINT

Microsoft Office integration

Retrieve, add, check in and check out documents directly within Office. Templates can look up corporate information to speed up document creation.

Retrieve, add, check in and check out from inside Office
Templates with lookups to corporate information
Version and audit without leaving the document
05 · CAPTURE AND CLASSIFY

Document management

Every document created in the legal department is captured and classified from the start of its lifecycle, so it is easy to find and manage, internally and with external parties.

Familiar interface that improves adoption
Web experience that works like desktop office apps
Desktop integrations that enhance the web experience
One application to roll out, maintain and train
Secure external access for partners
Version control, document comparison and legal hold
06 · KEY DATES

Calendaring

Never miss a deadline. Capture key matter dates and automatically send reminders to every member of the matter team.

A calendar on every matter for key dates and reminders
Calendars roll up by practice area to the whole department
Sync events with personal email calendars
07 · CLAUSES AND OBLIGATIONS

Contract management

Pick out relevant clauses, manage contract dates, and report on special clauses and on company and client obligations.

Identify and pick out relevant clauses
Manage contract dates
Identify and report on special clauses
Identify and report on company and client obligations
08 · ONE LIBRARY

Knowledge management

Store and share internal best practice, research and outside work product, all in the same library.

Internal best practice and research
Outside counsel work product
One shared, searchable library
09 · NO-LIMITS REPORTING

Reporting and analytics

Flexible reporting with no limits on taxonomy levels, field types or field numbers, plus workload analytics on active matters, load per person and how long matters stay open.

No limits on taxonomy levels, field types or field numbers
Dependent relations, hierarchical filters and forward fill
Choice-list lookups to other systems without programming
Faster, more accurate indexing
Workload by matter, person and practice area
From our customers

What legal departments say after the switch

“
Previously, manual processes limited our understanding of the department’s total capacity, and of how the overall workload was distributed across each member of the team. Thanks to analytics tools built into the Altien solution, we can generate rich reports to see the number of active matters, how many matters each person is working on, how long they have been open and the date they were last accessed. These insights enabled us to identify ways to use our existing resources more effectively, which has helped us to boost the efficiency of the legal department. We can now manage the demands of a growing client base without increasing our use of outside counsel or our headcount – helping us to avoid additional costs.
Corporate legal department · Altien customer
“
Working with the Altien team was a very positive experience: Altien really took the time to understand the way our business works, and delivered a solution that fits perfectly with our day-to-day activities. The acid test of any new piece of software is how many people in the department embrace it, and in that respect the Altien solution has been a major success.
Corporate legal department · Altien customer
“
In the past, our legal teams would have to spend valuable time digging through shared folders and filing cabinets to retrieve the matter or legal documents they needed. That is all changing now. Using the Altien solution, our legal department can search all records via a single, secure interface, and get instant access to every document and matter that they have permission to see.
Corporate legal department · Altien customer

Getting off ageing infrastructure

Migration is the service most of our clients buy first. Records, retention and audit history survive the move.

01
Assess
What's in the estate, what's still under retention, what can be retired.
02
Migrate
Content, metadata, workflow and audit trail moved to Azure with reconciliation at every step.
03
Extend
Add Altien^AI reasoning once the record is clean. In that order, not the other way round.

Still on FileNet? That's not a problem, it's our specialism.

Talk to one of our consultants